As of 2015, the law states that landlords and tenants should be made aware of all charges that may apply to their agreements.  These are outlined below, but please contact us if you need further information.

Standard Charges

Find a Tenant only fee: £600

Rent and Collect: 9.6% inclusive of VAT

Full Management: 12% inclusive of VAT

Start up Tenancy fee:  £100 (not charged for find a tenant only)

Mandatory check-in fee:  (free for full management landlords): £110

Check-out fee: optional (free for full management landlords): £110

Initial Tenancy Agreement:  £100

Tenancy Renewals:  £55

Property Visits and Penalty Charges

If MMS arrange maintenance/repairs on your property an additional administration fee of 10% of the net invoice figure will be added

Extra property visits: £54 – full management package receives free property inspections

Attending the property to allow contractors access who cannot collect a key from our office: £54 per hour

Applications for fair rent or appearances before the rent officer rent assessments committiee or any other court or tribunal will be charged at £120 per half day per member of staff attending

Void management visits if required every 2 weeks: £54

Optional Extras

Annual gas safe certificate (known as CP12): £120
Energy Performance Certificate: £100
Floorplans: £50
Electrical Test:
1 bedroom – £200 inc vat
2/3 bedrooms – £212 inc vat
4 bedrooms – £224 inc vat
5 bedrooms – £230 inc vat


Medway Mortgage and Property Shop is a member of The Property Ombudsman redress scheme

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As of 2015, the law states that landlords and tenants should be made aware of all charges that may apply to their agreements.  These are outlined below, but please contact us if you need further information.

Standard Charges

Find a Tenant only fee: £600

Rent and Collect: 9.6% inclusive of VAT

Full Management: 12% inclusive of VAT

Start up Tenancy fee:  £100 (not charged for find a tenant only)

Mandatory check-in fee:  (free for full management landlords): £110

Check-out fee: optional (free for full management landlords): £110

Initial Tenancy Agreement:  £100

Tenancy Renewals:  £55

Property Visits and Penalty Charges

If MMS arrange maintenance/repairs on your property an additional administration fee of 10% of the net invoice figure will be added

Extra property visits: £54 – full management package receives free property inspections

Attending the property to allow contractors access who cannot collect a key from our office: £54 per hour

Applications for fair rent or appearances before the rent officer rent assessments committiee or any other court or tribunal will be charged at £120 per half day per member of staff attending

Void management visits if required every 2 weeks: £54

Optional Extras

Annual gas safe certificate (known as CP12): £120
Energy Performance Certificate: £100
Floorplans: £50
Electrical Test:
1 bedroom – £200 inc vat
2/3 bedrooms – £212 inc vat
4 bedrooms – £224 inc vat
5 bedrooms – £230 inc vat


Medway Mortgage and Property Shop is a member of The Property Ombudsman redress scheme