As of 2015, the law states that landlords and tenants should be made aware of all charges that may apply to their agreements. These are outlined below, but please contact us if you need further information.
Updates from April 2026
Standard Charges
Find a Tenant only fee to include AML checks £700
Rent and Collect: 9.6% inclusive of VAT
Full Management: 12% inclusive of VAT
On boarding and set up to include AML checks £150 (not charged for find a tenant only)
Initial Tenancy Agreement £120
Mandatory check-in fee (free for full management landlords): £130
Check-out Fee optional (free for full management landlords): £130
Lodging and holding the deposit £50
Dealing with deposit deductions at the end of a tenancy £100
Rent reviews – including serving the notice for the rent increase £100
Property Visits and Penalty Charges
If MMS arrange maintenance/repairs on your property an additional administration fee of 10% of the net invoice figure will be added
Extra property visits: £60 – full management package receive free property inspections
Attending the property to allow contractors access who cannot collect a key from our office: £60 per hour
Applications for fair rent or appearances before the rent officer rent assessments committee or any other court or tribunal will be charged at £250 per half day per member of staff attending
Void management visits if required every 2 weeks: £60
Optional Extras
Annual gas safe certificate (known as CP12): £130
Combined boiler service and cp12 £230
Energy Performance Certificate: £130
Floorplans £50
Electrical Test: £242 to £290 including VAT depending on property size
Rent and Legal cover quotes upon request
Medway Mortgage and Property Shop is a member of The Property Ombudsman redress scheme

As of 2015, the law states that landlords and tenants should be made aware of all charges that may apply to their agreements. These are outlined below, but please contact us if you need further information.
Updates from April 2026
Standard Charges
Find a Tenant only fee to include AML checks £700
Rent and Collect: 9.6% inclusive of VAT
Full Management: 12% inclusive of VAT
On boarding and set up to include AML checks £150 (not charged for find a tenant only)
Initial Tenancy Agreement £120
Mandatory check-in fee (free for full management landlords): £130
Check-out Fee optional (free for full management landlords): £130
Lodging and holding the deposit £50
Dealing with deposit deductions at the end of a tenancy £100
Rent reviews – including serving the notice for the rent increase £100
Property Visits and Penalty Charges
If MMS arrange maintenance/repairs on your property an additional administration fee of 10% of the net invoice figure will be added
Extra property visits: £60 – full management package receive free property inspections
Attending the property to allow contractors access who cannot collect a key from our office: £60 per hour
Applications for fair rent or appearances before the rent officer rent assessments committee or any other court or tribunal will be charged at £250 per half day per member of staff attending
Void management visits if required every 2 weeks: £60
Optional Extras
Annual gas safe certificate (known as CP12): £130
Combined boiler service and cp12 £230
Energy Performance Certificate: £130
Floorplans £50
Electrical Test: £242 to £290 including VAT depending on property size
Rent and Legal cover quotes upon request
Medway Mortgage and Property Shop is a member of The Property Ombudsman redress scheme
