As of 2015, the law states that landlords and tenants should be made aware of all charges that may apply to their agreements.  These are outlined below, but please contact us if you need further information.

Updates from April 2026

Standard Charges

Find a Tenant only fee to include AML checks £700

Rent and Collect:  9.6% inclusive of VAT

Full Management: 12% inclusive of VAT

On boarding and set up to include AML checks  £150 (not charged for find a tenant only)

Initial Tenancy Agreement £120 

Mandatory check-in fee (free for full management landlords): £130

Check-out Fee optional (free for full management landlords): £130

Lodging and holding the deposit £50

Dealing with deposit deductions at the end of a tenancy £100

Rent reviews – including serving the notice for the rent increase £100

Property Visits and Penalty Charges

If MMS arrange maintenance/repairs on your property an additional administration fee of 10% of the net invoice figure will be added

Extra property visits: £60 – full management package receive free property inspections

Attending the property to allow contractors access who cannot collect a key from our office: £60 per hour

Applications for fair rent or appearances before the rent officer rent assessments committee or any other court or tribunal will be charged at £250 per half day per member of staff attending

Void management visits if required every 2 weeks: £60

Optional Extras

Annual gas safe certificate (known as CP12): £130

Combined boiler service and cp12 £230

Energy Performance Certificate: £130

Floorplans £50

Electrical Test: £242 to £290 including VAT depending on property size

Rent and Legal cover quotes upon request


Medway Mortgage and Property Shop is a member of The Property Ombudsman redress scheme

As of 2015, the law states that landlords and tenants should be made aware of all charges that may apply to their agreements.  These are outlined below, but please contact us if you need further information.

Updates from April 2026

Standard Charges

Find a Tenant only fee to include AML checks £700

Rent and Collect:  9.6% inclusive of VAT

Full Management: 12% inclusive of VAT

On boarding and set up to include AML checks  £150 (not charged for find a tenant only)

Initial Tenancy Agreement £120 

Mandatory check-in fee (free for full management landlords): £130

Check-out Fee optional (free for full management landlords): £130

Lodging and holding the deposit £50

Dealing with deposit deductions at the end of a tenancy £100

Rent reviews – including serving the notice for the rent increase £100

Property Visits and Penalty Charges

If MMS arrange maintenance/repairs on your property an additional administration fee of 10% of the net invoice figure will be added

Extra property visits: £60 – full management package receive free property inspections

Attending the property to allow contractors access who cannot collect a key from our office: £60 per hour

Applications for fair rent or appearances before the rent officer rent assessments committee or any other court or tribunal will be charged at £250 per half day per member of staff attending

Void management visits if required every 2 weeks: £60

Optional Extras

Annual gas safe certificate (known as CP12): £130

Combined boiler service and cp12 £230

Energy Performance Certificate: £130

Floorplans £50

Electrical Test: £242 to £290 including VAT depending on property size

Rent and Legal cover quotes upon request



Medway Mortgage and Property Shop is a member of The Property Ombudsman redress scheme